Privacy policy

At Relvo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information:
- Name, email address, phone number, and shipping/billing address.
- Payment information (processed securely by third-party payment providers).
Non-Personal Information:
- Browser type, IP address, device information, and browsing activity.
- Cookies and similar tracking technologies to enhance your experience.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Provide customer support and respond to inquiries.
Improve our website and services.
Send updates, promotions, and offers (with your consent).
Comply with legal obligations and prevent fraudulent activities.

How We Protect Your Information

We implement advanced security measures to protect your data, including:

Encryption of sensitive information (e.g., SSL for secure payments).
Restricted access to personal data within our team.
Regular monitoring and updating of security protocols.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners to fulfill orders, such as:

Payment processors.
Shipping and logistics companies.

Your Rights

You have the right to:

Access and update your personal information.
Opt out of marketing communications at any time.
Request the deletion of your data, where applicable.

Cookies Policy

We use cookies to enhance your experience, such as remembering your preferences and analyzing website traffic. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.