Shipping policy

At Relvo, we are committed to delivering your orders quickly, reliably, and with care. Please review our shipping policy to learn more about delivery times, costs, and processes.

Shipping Locations

We currently ship to [list of countries/regions].
If your location is not listed, please contact us at [email protected] to check availability.

Shipping Times

Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays).
Delivery Time: Orders typically arrive within 7-10 business days, depending on your location.

Note: Shipping times may vary due to unforeseen delays such as customs processing or carrier issues.

Shipping Costs

Free Shipping: Enjoy free shipping on all orders over $99.
For orders under $99, standard shipping rates apply based on your location. Shipping costs will be calculated at checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and link to track your shipment.

Customs and Duties

For international orders, any applicable customs fees, duties, or taxes are the responsibility of the customer.
Relvo is not responsible for delays caused by customs clearance.

Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us immediately at [email protected] with your order details. We will work with the carrier to resolve the issue promptly.

Changes to Shipping Address

If you need to update your shipping address after placing an order, please contact us as soon as possible. Changes can only be made before the order has been shipped.